Mrs Terri McCanny came to the y11 BTEC Hospitality class today to discuss her experiences working in the Hospitality Industry. We enjoyed listening to Mrs McCanny as she spoke with interest and passion about her enjoyment of being the General Manager of a number of different hospitality businesses including the Westville Hotel, The Malone Lodge in Belfast and Steve’s in Perth, Australia. WE asked a lot of questions about the professional characteristics needed for a number of roles in the industry, and Mrs McCanny explained how important it is for a manager to be able to do all the roles he/she is responsible for. We heard about the importance of communication, teamwork and empathy.
Thank you for an inspirational talk!